Refund Policy

We want you to be satisfied with your purchase.

If you receive a defective or damaged product, please contact us within 2 days of delivery with your order number and clear photos or videos of the issue.

If approved, we will offer a replacement or partial refund where applicable.

Please note that products damaged through misuse, accidental damage, or normal wear and tear are not eligible for a replacement/refund.

Refunds, when approved, will be processed back to your original payment method.

For assistance, contact us at nexastore2026@outlook.com.